Terms & Conditions

Last updated: April 3, 2025

These Terms and Conditions govern your use of the NALA website and your purchase of our products. By accessing or using our website, you agree to these terms in full.

1. Products & Descriptions

We make every effort to display our products accurately. However, actual colors or results may vary slightly due to natural ingredients and skin types.

2. Orders & Payment

All orders are subject to availability and confirmation. We accept major credit cards and secure online payments via Stripe. Once your order is placed, you will receive an order confirmation via email.

3. Shipping & Delivery

We ship within the United States. Processing typically takes 1-2 business days, and delivery times may vary based on your location. Once shipped, you’ll receive tracking information via email.

4. Returns & Refunds

Due to the handmade and perishable nature of our products, all sales are final. However, if your product arrives damaged or defective, please contact us within 7 days and we’ll make it right.

5. Intellectual Property

All content on this site, including branding, text, and images, is the property of NALA and may not be used without permission.

6. Limitation of Liability

NALA is not liable for any allergic reactions or adverse effects. Please review our ingredient list carefully and consult a healthcare provider if you have concerns.

7. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your data.

8. Contact

If you have any questions or concerns regarding these terms, please email us at essencenala@gmail.com.